AI Agents
Voice, SMS, and chat agents connected to live business data, calendars, and industry systems.
Retell AI · Vapi · Twilio · OpenAI · Claude
I build the systems businesses run on.
Custom CRMs, production platforms, AI agents, and the automation that connects them. I lead engineering delivery for clients across healthcare, legal, mortgage, and home services, owning architecture, technical scoping, and code quality from first call to go-live.
- Engineers led
- 6
- Industries served
- 4
- Agent channels: voice, SMS, chat
- 3
- Shipping production AI since
- 2024
What I Build
Custom CRMs and Platforms
Internal tools designed around how operations actually run, not around a template.
React · Next.js · NestJS · MongoDB · Supabase
Integrations and APIs
Backend services linking CRMs, scheduling platforms, and communication tools.
Node.js · HubSpot · Salesforce · AWS
Workflow Automation
Automation that eliminates manual data entry between the tools a team already uses.
n8n · Make.com · Zapier · GoHighLevel
Selected Work
Client names withheld under confidentiality.
- Legal
After-hours intake agent for a personal injury firm
Voice and social DM agents that screen new cases and route qualified leads to attorneys.
Result: 40% more signed cases from after-hours calls
- Healthcare
Agents CRM and website chatbot for a health insurance agency
Custom CRM and AI chatbot deployed on AWS, giving agents one place to manage leads and conversations.
Result: lead response time cut from hours to under 60 seconds
- Home Care
Support line with automated ticketing
Voice agent that resolves routine calls and opens structured tickets for the care team.
Result: 70% of routine calls resolved without staff
- Mortgage
Loan document analysis and CRM sync
AI pipeline that extracts borrower data and keeps the CRM aligned with the loan origination system.
Result: 4 hours saved per loan file
Experience
- 2026 to present
Client Success & Delivery Lead
InstantReply.ai
- 2024 to present
Lead Software Engineer
Impleko · promoted from Software Engineer (2025) and Junior Software Engineer (2024)
- 2024 to present
AI Automation & Full-Stack Developer
Independent · US and international SMB clients
- 2024
Frontend Web Developer
Technomide
- 2020 to 2024
BS Software Engineering
Mohammad Ali Jinnah University
Certifications
- Meta Front-End Developer Specialization
- IBM · Front-end Development with React
- Introduction to Mobile Development